Thermal Printer Service and Repair, HP LaserJet Service, Twinsburg, Ohio

Printer/Scanner Repair Request

RMA (Return Material Authorization) Procedure
Please fill out the following form as best as possible.
Submit the form.
You will be Faxed an RMA number.
The faxed RMA number form is your packing slip.
Follow the directions on the RMA number form.

* Required Fields

Please provide the following contact information:

*Name:

Title:

*Company Name:

*Street Address:

*City: *State/Province:

*Zip/Postal Code: Country:

*Work Phone: *Fax:

*E-mail:

*Please choose one: Reseller End User

*Enter the printer model:  Ex. Zebra 105SL

Method of Connection:  Ex. parallel, serial, usb, ethernet

*Printer Serial Number:

*Please describe the problem in detail:

Please enter address of the person that the printer is to be returned to:

Same as above

Call for specific pricing details. Customer is responsible for:

Labor rate - one hour minimum
Replacement Parts
Shipping to and from Quest Service Labs

Please ensure your equipment is properly packaged. If you need a box shipped to you, please note that above and Quest will provide one; there will be an $100.00 fee if the box is not returned after the service is provided.

Quest Service Labs takes pride in the honest and fair work we perform on your equipment. We will replace only what needs to be replaced, after your approval, and will always advise you as to your options, and our recommendations. Your satisfaction is guaranteed.

Thank you for your business.

Please type in the box the numbers and/or letters you see.
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